Conditions of Sale
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Ownership of the domain

In accordance with Law 34/2002 of Services to the Society of Information and Electronic Commerce (LSSICE), we inform you that the ownership of our online store,, is held by Cetronic, S.L., a legally-formed company under Spanish law, CIF B-15.033.061, registered in the Register of Commerce of La Coruña, Tome 241, Section 2, Folio 140, Page 843, Inscription 1, and henceforth referred to as Cetronic.

Purpose and breadth of application

These General Conditions of contract and use exist for the purpose of regulating the availability of information provided via Cetronic's online store as well as the commercial transactions that may occur between Cetronic and users of the domain Both the navigation of the online site and the acquisition of any of the products offered there shall be considered as the user's full and complete acceptance of each and every one of the present general conditions of contract and use. Cetronic may, at any time and without prior notice, make changes to the present general conditions of contract and use, as well as to the specific conditions which may apply, by publishing the said modifications on the online store so that users may be familiar with them, recording the date of said modifications.

Information provided on the website

Cetronic reserves the right to modify the commercial offer (products, prices, sales and other commercial or service conditions) provided via at any time. We make every effort to provide correct information free of typographical errors. Should errors of this type occur, despite our efforts and against will, they will be corrected immediately. Should a typographic error exist in any listed price, and should this error have led a client to purchase based on the erroneous price, we will communicate the error to the client, who will then have the right to cancel his purchase with no cost to himself. Similarly, it is possible that the listings on the site may occasionally show provisional information for certain products. In the case where the information available does not correspond to the characteristics of the product, the client has the right to cancel his purchase with no cost to himself.

Cetronic is neither directly nor indirectly responsible for the information, content, statements or expressions that are listed for the products shown on this website. This responsibility shall be held at all times by the publishers and distributors of the said products.

Cetronic's liability

The products presented on the website conform to the requirements of Spanish legislation. Cetronic shall not be held liable should these products not conform to requirements of legislation in any country to which they might be sent in accordance with a client's order. It shall fall, therefore, to clients outside of Spain to verify the ability to import or use the products that they request from us. Likewise, Cetronic cannot be held responsible for the fraudulent or criminal use by users of products obtained from our website.

The user, as the only person liable for all direct and indirect effects of use of this website, assumes full responsibility arising from the use of this website, including but not limited to all economic, negative technical and/or legal effects, as well as the non-fulfillment of expectations created by our website, thus obliging the user to hold Cetronic free of liability for any reclamations concerning the effects of this website.

Cetronic does not accept liability for damage that could results from interference, omissions, interruptions, computer viruses, malfunctions and/or disconnections during the operation of this electronic system or in the computer appliances or equipment of the users due to external causes which might prevent or delay the provision of services or the navigation in the store; Cetronic declines liability for delays or blockage of use caused by deficiencies or overloading on the Internet or in other electronic systems, for the impossibility to provide service or permit access for causes that cannot be attributed to Cetronic but to the user, third parties or to force majeure. Cetronic does not control, generally speaking, the use that users may make of the website. More particularly, Cetronic does not in any way guarantee that users use this website in accordance with the law, the present General Conditions, generally accepted moral or good conduct or public order, nor does Cetronic guarantee that they do so in a diligent or prudent fashion.

Obligations of clients and users

Generally speaking, the user undertakes to fulfill the present general conditions, as well as to conform to the special warnings or instructions for use within the general conditions or on the website and to behave in accordance with the law, good conduct and the requirements of good faith, employing due diligence and refraining from using the website in any way that could prevent, damage or deteriorate the normal operation of the website, the property and rights of Cetronic, its providers, other users and any other third party in general. Access and use of the portal by underage minors without parental consent is strictly forbidden. Cetronic declines responsibility for the truthfulness or accuracy of information provided by users and cannot therefore check their age.

Specifically, and in no such way that any of the previous statements are restricted, during the use of the website the user shall:

a) Provide truthful information in the fields requested on the user registration form or during the order, and keep this information current.

b) Not insert into, store in, or disseminate from this website any information or material that could be considered libelous, injurious, obscene, threatening, xenophobic, or which encourages violence or discrimination based on race, sex, ideology, religion or which in any other form constitutes a risk to morality, public order, fundamental rights, civil liberties, honor, privacy or the view of third parties or current legislation in general.

c) c) Not insert into, store in, or disseminate from this website any program, data, virus, code or any other electronic or physical mechanism that could cause damage to the website, to any of the services or to any of the equipment, systems or networks belonging to Cetronic, to any other user, to Cetronic's providers or more generally to any third party.

d) Keep and contentiously protect the "user name" and "password" that he has received from Cetronic, assuming responsibility for any damage or damages that could result from their improper use.

e) Not exercise any advertising activity or commercial exploitation through the website, and not use its contents and information to transmit advertisements or send messages with any other commercial purpose, nor to collect or store personal information of third parties.

f) Not use false identities, nor to impersonate the identity of others in the use of the website or in the use of any of its services, including the use, for example, of passwords or access codes of third parties or in any other manner.

g) Not destroy, alter, appropriate for their own use, render useless or damage data, information, programs or electronic documents belonging to Cetronic, Cetronic's providers or third parties.

h) Not insert into, store in, or disseminate from this website any content that infringes on intellectual or industrial property rights, trade secrets of third parties, nor more generally any content which, in accordance with the law, the user or client does not hold the right to put at the disposal of a third party.

The client undertakes to enable the delivery of the requested order by providing a delivery address to which the requested order can be delivered during the normal hours of delivery of goods. In the case of noncompliance by the client with this requirement, Cetronic shall not be held liable for the delay or non-delivery of the order requested by the client.

Order placement

To place and order, a user must connect to, and register as a user, filling out the electronic form which is permanently available at the store and following the instructions on it. After registration, in order to purchase of products, the user must include the product he desires in the cart, following the indications on the screen and filling out the provided order form and validating it.

The prices and offers presented on the website are valid only and exclusively for online orders placed at and might not be the same as prices and offers available in other Cetronic stores in Spain.

The validation of an order by a client specifically implies the familiarity and agreement with these general conditions as part of the approval of the contract. Unless proven otherwise, the information gathered by Cetronic shall constitute proof of all transactions between Cetronic and its clients. Cetronic will archive the electronic document that formalizes the contract, which will remain accessible.

Once the purchase has been made, and as soon as possible thereafter, Cetronic's Customer Service Department will sent an email confirmation of the purchase. If you are not in agreement with the information indicated in this confirmation you may request that they be modified, or that the contract be cancelled.

Availability of products

The selection of products offered on eis valid as long as the products are visible in the store, within the limit of availability in stock.

In the case that an item is out of stock or currently unavailable, Cetronic will get in touch with you to inform you immediately and provide a new date of delivery or cancel the order without charge. In either case, a delay in the delivery with respect to the indicated periods shall not give the client the right to demand compensation.

The order will be prepared the same work day as the reception of the order and the confirmation of payment, if such is received before 13:00. If such is received after this time, the order will be sent the work day following reception of the order.

Means of payment

We provide various means of payment, allowing you to choose the one that is most convenient:

1.- Bank Transfer:

You can place an order through our website and select this form of payment. In order for us to ship your order, you must send us the proof of the transfer by email to or by fax on +34 981.272.785

Our bank account information in Spain is:

Account holder: Cetronic, S.L.

Banco Sabadell-Atlantico

Account number: 0081-0390-13-0001067917

IBAN: ES5600810390130001067917

2.- Credit Card Payment.

Our bank account information in Portugal is:

Account holder: Cetronic, S.L.

BCP Bank

Account number: 0033.0000.45419765680.05

IBAN: PT50.0033.0000.45419765680.05

2.- Credit Card Payment.

We accept payment by Visa, Mastercard, American Express and by 6000/Maestro debit cards. The process is completely external to Cetronic and takes place in a totally secure environment run by our bank (Banco Sabadell-Atlantico). Your card's identifying information is encrypted using SSL security protocol and transmitted directly to the corresponding financial entity, which performs the next step and accepts or refuses payment. This process means that the only entities that have access to the card information are the client, the client's bank or financial entity, and the bank Banco Sabadell-Atlantico. Cetronic, S.L. does not have access to this information and only receives notice of the confirmation of payment from Banco Sabadell-Atlantico.

3.- Cash on Delivery

This means of payment is subject to a 4.00% surcharge, with a maximum charge of 50 euros. This fee is outside of Cetronic's control and is imposed by the shipping company for the service of cash on delivery.

4.- PayPal Payment

This means of payment is subject to a 3% surcharge and is completely secure for the client as Cetonic, S.L. is not informed of the means of payment used but simply receives confirmation of payment from PayPal in order to proceed to ship the order.

5.- Credit Account

This means of payment is only available to companies who regularly and repeatedly place orders. Through a credit account, purchases are paid for at a previously agreed upon interval via direct debit, bank transfer, promissory note, etc. To activate a credit account, please sent the following form duly filled out to or by fax on +34 981.272.785:

New Credit Account Form

Once this step has been completed, we will get in touch with you to confirm the account activation.

Shipping costs

Shipping and/or handling costs are not included in the price and will be shown, calculated based on the shipping address of each order, before you finalize your order. Shipping costs to the Canaries, Ceuta, Melilla and to zones outside of the European Customs Union do not include importation costs tariffs), which must be paid cash at destination by the receiver of the goods.


If you are unsatisfied with your purchase you can contact us by email: or by telephone +34 981.145.106 within 7 calendar days from the reception of the order. Please indicate clearly what the problem is.

If the package has arrived damaged due to the transporter's handling, this must be indicated on the transporter's delivery slip or even by refusal to accept the delivery. It is absolutely necessary that you contact us within 24 hours of the delivery in order to allow us to file the resulting claim with our insurer.


The delay to return an item is seven days from the date of the reception by the client. To return an item, you must always contact use first so that we can accept your return. We are only able to accept previously authorized returns. Once the return has been authorized, you will be given a return number and the information for the return shipment will be provided.

The following situations can lead to a return:

a) Original defective product: upon receipt of the original defective product, Cetronic will send you another. In this case, the exchange will always be for the same item or reference. Only the first shipping costs will be invoiced; Cetronic will assume the costs of the return and the new shipment. If you wish to exchange the defective product for a different item, the return costs and the new shipping costs will not be accepted by Cetronic.

b) Product which, due to an error, does not correspond to the order: Cetronic will assume the costs of returning the erroneous item and the delivery of the product corresponding to the order.

All items must be returned in their original packaging, in perfect condition and protected in such a way that they are not received with seals or adhesives from the transport. If this is not the case, Cetronic, S.L. reserves the right to refuse the return. Returns must be delivered at destination within 7 days after the acceptance of the return. If this is not the case, they will be refused and returned to the sender. Shipping costs due to this return to sender will be payable by the client. The cost of shipping for the initial delivery will be discounted from the return cost.

Refund of paid sums

Refund will be made in the same form as was used for the purchase, except in the case of payment by cash on delivery. In this case, the returns will be made by bank transfer. If all or part of the payment was made through gift-vouchers, these cannot be refunded by cash, transfer, or card. The refund for purchases made with gift-vouchers will be made exclusively with a gift-voucher for the same amount as the payment made by this means.

Cetronic will not return the cost nor re-sent any product before having verified the reception in our stores and state of the packing and accessories of the item that has been returned or exchanged. The price to be refunded is that which was originally listed on the order, without the shipping fees, which will only be refunded in the case where Cetronic is responsible for the cause of the product's return. Once the acceptable condition of the returned product has been verified, Cetronic will refund the sum paid within a maximum of 30 days.


Products are covered by legal warranties in accordance with current law.

Applicable legislation. Competent Court.

The sales made on are subject to Spanish law. Should any conflict or discrepancy in the interpretation or application of the present general conditions be brought to light, both parties shall be subject, to the exclusion of any other jurisdiction, to the courts and tribunals (Juzgados y Tribunales)of La Coruña(Spain)

The present General Conditions of Contract were last updated on 01-01-2010.

Cetronic S.L. C/ Palomar 22 Bajo, 15004 A Coruña Registro Mercantil de La Coruña, Tomo 241, Libro 45, Seccion 2, Folio 140, Hoja 843, Inscripcion 1. C.I.F: B-15.033.061

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